NEC Express5800/LS2400 Guida Utente

() User's GuideSERVER LS2400

4-28 Upgrading Your SystemRemoving EMI Shields and Filler Panels1. Power off the system and remove the front panel as described earlierin this chapt

Upgrading Your System 4-29Removable Media DevicesA variety of IDE and SCSI removable media devices can be installed inperipheral bays A, B, and C.

4-30 Upgrading Your System! Your system includes two Symbios SYM53C875 independent SCSIcontrollers. Controller A attaches to a 68-pin 16-bit (wide)

Upgrading Your System 4-31Note: If the drive comes with drive rails, do not use them.Remove any rails already attached.5. Slide the drive into the b

4-32 Upgrading Your SystemRemoving a 5.25-Inch Device1. Power off the system and remove the side panels as described earlierin this chapter.2. Remov

5Problem Solving! Static Precautions! Troubleshooting Checklists! Additional Troubleshooting Procedures! Specific Problems and Corrective Actions! Pro

5-2 Problem SolvingThis chapter helps you identify and solve problems that may occur duringsystem installation or while using your system. The first

Problem Solving 5-3Static PrecautionsAn electrostatic discharge (ESD) can damage disk drives, option boards, andother components. You can provide so

5-4 Problem Solving! Is the operating system properly loaded? Refer to the operating systemdocumentation.! Are all drivers properly installed? For i

Problem Solving 5-5After System Has Been Running CorrectlyProblems that occur after the system hardware and software have beenrunning correctly ofte

Using This Guide ixUsing This GuideThe LS2400 User’s Guide provides a quick reference to information aboutyour system. Its goal is to familiarize yo

5-6 Problem SolvingPreparing the System for Diagnostic TestingTo prepare the system for diagnostic testing, perform the following:Note: Before disco

Problem Solving 5-7Monitoring POSTEach time you turn on the system, the Power-On Self-Test (POST) runsautomatically and checks the system board, pro

5-8 Problem Solving POST Keys and ErrorsAction/Message DescriptionIf POST Beeps BeforeVideo AppearsInitialization failed before video initialized.

Problem Solving 5-9Specific Problems and Corrective ActionsThis section provides possible solutions for the following specific problems:! Power LED

5-10 Problem SolvingNo Characters Appear on ScreenCheck the following:! Is the keyboard working? Check to see if the Num Lock light is functioning.!

Problem Solving 5-11System Cooling Fan Does Not RotateNote: The system has a cooling fan module behind the hard disk drives. Inaddition, there is a

5-12 Problem SolvingHard Disk Drive Activity LED Does Not LightIf you have installed one or more hard disk drives in your system, check thefollowing

Problem Solving 5-13CD-ROM Drive Activity Light Does Not LightCheck the following:! Is the power and signal cable to the CD-ROM drive properly insta

5-14 Problem SolvingEnable F2 Prompt by Using SSU1. Insert your SSU diskette in the diskette drive. This is the diskette that iscreated by copying

Problem Solving 5-15Enable F2 Prompt by Changing a Jumper and Using SSUIf you do not have an SSU diskette or CD available, you can clear CMOSmemory

x Using This GuideText ConventionsThis guide uses the following text conventions.Warnings, cautions, and notes have the following meanings:!WARNINGW

5-16 Problem SolvingBootable CD-ROM Is Not DetectedCheck the following:! Is the BIOS set to allow the CD-ROM to be the first bootable device? Checky

Problem Solving 5-17! The network driver files may be corrupt or deleted. Delete and thenreinstall the drivers.! Run the diagnostics.PCI Installati

5-18 Problem Solving BIOS MessagesMessage Descriptionnnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytessuccessfully tested

Problem Solving 5-19 BIOS Messages (Continued)Message DescriptionParity Check 1 nnnn*orParity Check 2 nnnn*A parity error was found in the system bu

5-20 Problem SolvingBIOS Messages (Continued)Message DescriptionSystem timer error* The timer test failed. Requires repair of the systemboard.UMB up

Problem Solving 5-21POST Error Codes and Messages (Continued)Code Error Message02B3 Incorrect Drive B type - run SETUP02D0 System cache error - Cach

5-22 Problem SolvingPOST Error Codes and Messages (Continued)Code Error Message810F Processor 2 failed FRB level 3 timer8110 Server Management Inter

ASystem Cabling! Before You Begin! Static Precautions! Standard Configuration! RAID Configuration

A-2 System CablingThis appendix contains information and procedures on cablingconfigurations used in your system. The configurations include:! Stand

System Cabling A-3 Standard ConfigurationYour system is cabled using a dual channel on-board IDE Controllerand dual on-board Symbios Logic SYM53C875

Using This Guide xiRelated DocumentsIn addition to this guide, the following system documentation is includedwith your server either as electronic f

A-4 System CablingStandard System Cable ConfigurationA— SCSI terminatorB— SCSI Hard Disk DrivesC— Wide SCSI interface cableD— Wide SCSI connector (6

System Cabling A-5Standard System Cable Routing WIDE SCSI CABLE (68-pins) NARROW SCSICABLE (50-pinsIDE CABLE(40-pins) OPTIONAL

A-6 System CablingRAID ConfigurationOne of the options available for your system is the RAID Controllerboard, which gives your system the added secu

System Cabling A-7GFDHJIKECABLMONMylex AcceleRAID System Cable ConfigurationA— SCSI terminatorB— SCSI Hard Disk DrivesC— Wide SCSI interface cableD—

A-8 System CablingMylex AcceleRAID System Cable Routing WIDE SCSI CABLE (68-pins) NARROW SCSICABLE (50-pins) IDE CABLE(40-pins) OPTIONAL

BSystem Setup Utility! System Setup Utility (SSU)! Creating SSU Diskettes! Running the SSU! Exiting the SSU

B-2 System Setup UtilitySystem Setup Utility (SSU)The System Setup Utility (SSU) is a DOS-based utility that supportsextended system configuration op

System Setup Utility B-3Creating SSU DiskettesSSU may be run directly from the EXPRESSBUILDER CD-ROM or fromDOS-bootable diskettes. Before you can

B-4 System Setup UtilityRunning the SSU1. Turn on your video monitor and your system.2. There are two ways to start the SSU:! After creating an SSU d

System Setup Utility B-5Customizing the SSUThe SSU lets you customize the user interface according to yourpreferences. The AF sets these preference

xii Using This GuideSafety Notices!! Caution: To reduce the risk of electric shock which could causepersonal injury, follow all safety notices. The

B-6 System Setup UtilityLaunching a TaskIt is possible to have many tasks open at the same time, although sometasks may require complete control to a

System Setup Utility B-7Resource Configuration Add-in (RCA) WindowThe RCA provides three major functions:! Creates representations of devices that c

B-8 System Setup UtilityRCA WindowDefining an ISA CardAn ISA card usually comes with a vendor-created .CFG file thatspecifies the resources the card

System Setup Utility B-9Adding and Removing ISA CardsAdding and removing cards through the RCA provides a way for theRCA to run its conflict detecti

B-10 System Setup UtilityModifying ResourcesModifying the resources of a device may be necessary to accommodatecertain operating systems, application

System Setup Utility B-11Recommended Resource SettingsThe following table shows the recommended RCA system board settingsfor a sample system and pro

B-12 System Setup UtilitySystem Resource UsageClicking on the Resource Use button in the Configuration windowdisplays the System Resource Usage windo

System Setup Utility B-13Multiboot Add-in (MBA) WindowThe MBA lets you set the system boot priority. The boot priority is theorder the BIOS uses to

B-14 System Setup UtilitySystem Event Log (SEL) WindowThe SEL displays information on the events stored in the system logarea. The information stored

System Setup Utility B-15Exiting the SSUExiting the SSU causes all windows to close.1. Exit the SSU by opening the menu bar item File in the SSU Mai

Using This Guide xiiiSafety Notices for Users Outside of the U.S.A. and Canada! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-lo

C Emergency Management Port! Emergency Management Port! How the EMP Works! EMP Requirements and Configurations! Setting Up the Server for the EMP! Mai

C-2 Emergency Management PortEmergency Management PortThe Emergency Management Port (EMP) allows remote servermanagement via a modem or direct connec

Emergency Management Port C-3How the EMP WorksThe EMP shares use of the COM 2 port with your system. Whenthe EMP has control of the port, the port o

C-4 Emergency Management PortConsole in Redirect StateThe above figure shows the EMP window in redirect state with theterminal window. The text that

Emergency Management Port C-5 EMP Access Modes (Server not Configured for Console Redirect)Mode Server is powered off During POST After OS bootsDisa

C-6 Emergency Management PortFor modem support, the server must use a Hayes compatible14400 bps modem. The modem must be on the NT HardwareCompatibi

Emergency Management Port C-7Console Redirection SubmenuThese settings in the Console Redirection Submenu of the Servermenu must be set exactly as n

C-8 Emergency Management PortStatus BarThe status bar displays at the bottom of the current window. Itcontains the following status information:! SE

Emergency Management Port C-9Server Control OperationsThree server control operations are available from the menu ortoolbar of the main EMP window,

xiv Using This GuideCare and HandlingUse the following guidelines to properly handle and care for your system.Protect the system from extremely low

C-10 Emergency Management Port! Serial Line - must be filled out when the line selection is set to Directconnect (Serial Line). Baud Rate - must be

Emergency Management Port C-11ResetSelecting Reset from the Action menu generates the Reset dialogso that you can remotely reset the server with pos

C-12 Emergency Management PortPhonebookThe EMP provides a support plug-in known as the Phonebook.The Phonebook stores names and numbers of servers in

Emergency Management Port C-13! Cancel - exits the dialog without any action taken.! Help - displays dialog level help information.Management Plug-i

C-14 Emergency Management PortSEL Viewer Menu OptionsThe following menu options are found on the SEL viewer menubar:! File Open - you can view SEL d

Emergency Management Port C-15! Window - gives options for displaying currently open windows.! Help - provides version information for the SEL viewe

C-16 Emergency Management PortSensor Type Codes (continued)Sensor Type and Number inVerboseSensor Name Generator IDVoltage # 06 5V Standby BMCVoltage

Emergency Management Port C-17System Event Logging Format TableSensor Type andNumber inverboseSensor Type andNumber in hexEvent Descriptionin hexEve

C-18 Emergency Management PortSDR Viewer Menu OptionsThe following menu options are found on the SDR viewer menubar:! File Close - closes the SDR vi

Emergency Management Port C-19FRU Viewer Menu OptionsThe following menu options are found on the FRU viewer menubar:! File Close - closes the FRU v

1System Overview! Overview! System Chassis! Power Supply! Peripheral Bays! Diskette Drive! System Board Features! System Security

Glossary 1GlossaryA AC(Alternating Current) The type of current available in wall outlets. Allcomputers must convert alternating current to direct c

2 Glossary bitDerived from BInary digiT, a bit is the smallest unit of information acomputer handles. See also byte. BMC(Baseboard Management Contro

Glossary 3 configurationThe way in which a computer is set up to operate. Some configurableoptions include CPU speed, serial port designation, and m

4 Glossary EEPROM(Electrically Erasable Programmable Read-Only Memory) A type of memorydevice that stores password and configuration information. EG

Glossary 5 formatThe process used to organize a hard or floppy disk into sectors so it canaccept data. Formatting destroys all previous data on the

6 GlossaryK (Kilobyte) 1,024 bytes. See also byte.L LAN(Local Area Network) A group of computers linked together within a limitedarea to exchange in

Glossary 7 modemA device used to exchange information with other computers overtelephone or data lines. moduleA circuit board that plugs into a dedi

8 Glossary PentiumA type of microprocessor, with a built-in math coprocessor, cache memory,and memory and bus controllers, that processes and commun

Glossary 9 SCSI(Small Computer System Interface) An industry standard interface thatprovides high-speed access to tape drives, hard disk drives, and

1-2 System OverviewOverviewThis server is a modular, multiprocessing server based on the IntelPentium® chip set. The combination of compute perform

10 GlossaryT tape driveA type of storage device using magnetic tape. TTL(Transistor-Transistor Logic) A type of integrated circuit used incomputers.

Equipment Log 1Equipment LogUse this equipment log form to record pertinent information about your system. Youwill need some of this information to

2 Equipment LogComponent Manufacturer Name & ModelSerial Number(if available)DateInstalledServerSystem BoardProcessor 1Processor 2DIMM Slot 1DIM

Index-1AAdd-in boardIDE bus slots, 1-8ISA slots, 1-8Add-in boardsISA, B-2PCI, B-2Administrative password, 1-12Advanced Menu, configuring inSetup, 3-9B

Index-2PCI Device, Slot 1 - Slot 7 menu,configuring in Setup, 3-10Power supplymonitoring power state, 1-11Problemsbootable CD-ROM not detected,5-16CD-

xx

904475-04

System Overview 1-3As application requirements increase, you can expand your server withan additional processor, additional memory, add-in boards an

xxx

1-4 System OverviewSystem ChassisThe system chassis is an easy-to-expand, fabricated metal structure.The major system components are shown in this i

System Overview 1-5Power SupplyThe 260 watt power supply is switch-selectable for 115 or 230 Vac at anoperating frequency of 50/60 Hz. It is designe

1-6 System OverviewSystem Board FeaturesThe system board offers a “flat” design with the processor and memorysubsystems residing on the board. This

System Overview 1-7Pentium ProcessorDepending on system configuration, each system includes one or twoPentium processors. Each Pentium processor is

1-8 System OverviewI/O Expansion SlotsThe server's expansion capabilities meet the needs of file andapplication servers for high performance I/

System Overview 1-9Real-Time Clock/CalendarThe real-time clock provides system clock/calendar information storedin a non-volatile memory (NVRAM). Th

1-10 System OverviewSCSI ControllerThe system board includes a Symbios Logic SYM53C875 embeddeddual-function, PCI SCSI host adapter. The SYM53C875 c

System Overview 1-11Peripheral ControllerThe advanced integrated peripheral controller supports two serial ports,one parallel port, diskette drive,

1-12 System OverviewSystem SecurityTo help prevent unauthorized entry or use of the system, the systemincludes a physical padlock loop and Server Ma

2Setting Up the System! Selecting a Site! Unpacking the System! Getting Familiar with the System! Making Connections! Setting the Line Voltage! Connec

() User's GuideSERVER LS2400

2-2 Setting Up the SystemSelecting a SiteThe system operates reliably in a typical office environment.Choose a site that is:! Near grounded, three-p

Setting Up the System 2-3Unpacking the System!WARNINGYour system weighs approximately 38 pounds(17.2 kg). If your system contains numerous optional

2-4 Setting Up the SystemGetting Familiar with the SystemBefore setting up your system, you should become familiar with thesystem’s features, such a

Setting Up the System 2-5Rear ViewThis figure shows the location of the following rear system controls andindicators.Rear Features and ControlsA.AC

2-6 Setting Up the SystemMaking ConnectionsIf your system normally operates without a video display or keyboard(for example, as a network server), y

Setting Up the System 2-7Rear Panel ConnectionsA.Keyboard PS/2-compatible 6-pin mini-DIN connector.B.Mouse PS/2-compatible 6-pin mini-DIN connector.

2-8 Setting Up the SystemSetting the Line VoltageThe system contains a 260 watt power supply that is switch-selectablefor 115 or 230 VAC at an opera

Setting Up the System 2-9Setting the Line VoltageA.Voltage selector switch set to 115 VACB.Voltage selector switch set to 230 VAC115V115V115V230VAor

2-10 Setting Up the SystemConnecting the Power CordPlug the female end of the AC power cord into the input receptacle onthe rear of the power supply

Setting Up the System 2-11Powering On Your SystemPower on your system as follows.1. Make sure all external devices, such as a video display, keyboar

Proprietary Notice and Liability DisclaimerThe information disclosed in this document, including all designs and relatedmaterials, is the valuable pro

3Configuring Your System! Configuring Your System! BIOS Setup Utility! Symbios Configuration Utility! Optional RAID Controller! Configuring System Boa

3-2 Configuring Your SystemConfiguring Your SystemConfiguration and setup utilities are used to change your systemconfiguration. You can configure y

Configuring Your System 3-3 BIOS Setup UtilityThe BIOS Setup Utility is used to change system configurationparameters. This utility has some unique

3-4 Configuring Your System Key Function in Setup MenuF1 or Alt-H Get Help about an item.ESC Exit the current menu and return to the previousmenu.L

Configuring Your System 3-5Main MenuFeature Choices Description Your SettingSystem Time HH:MM:SS Sets the system time.System Date MM/DD/YYYY Sets th

3-6 Configuring Your SystemPrimary IDE Master and Slave SubmenuFeature Choices Description Your SettingTypeAutoNoneCD-ROMIDE RemovableATAPI Removabl

Configuring Your System 3-7Secondary IDE Master and Slave SubmenuFeature Choices Description Your SettingType AutoNoneCD-ROMIDE RemovableATAPIUserAu

3-8 Configuring Your SystemKeyboard SubmenuFeature Choices Description Your SettingNumLock OnOffSelects power-on statefor Num Lock.Key ClickDisabled

Configuring Your System 3-9Advanced MenuFeature Choices Description Your SettingInstalled OSOtherWin95Select the operating systeminstalled in your s

Contents iiiContentsProprietary Notice and Liability DisclaimerUsing This Guide ...

3-10 Configuring Your SystemPCI Configuration SubmenusThis submenu should only be changed by qualified technical personnel.!CAUTIONLeave PCI Configu

Configuring Your System 3-11Integrated Peripheral Configuration SubmenuFeature Choices Description Your SettingCOM 1:(Serial Port A)DisabledEnabledA

3-12 Configuring Your SystemAdvanced Chipset ControlFeature Choices Description Your Setting640 – 768K DisabledEnabledIf enabled, ISA Master andDMA

Configuring Your System 3-13Security menu (Continued)Feature Choices Description Your SettingSet SupervisorPasswordPress ENTERWhen the <Enter>

3-14 Configuring Your SystemSecurity menu (Continued)Feature Choices Description Your SettingVideo BlankingDisabledEnabledBlank video when securemod

Configuring Your System 3-15System Management SubmenuFeature Choices Description Your SettingSystem EventLoggingDisabledEnabledWhen enabled,.BIOS an

3-16 Configuring Your SystemServer Management Information SubmenuThe user cannot modify any items on this menu. If items require changes, consult yo

Configuring Your System 3-17Console Redirection SubmenuFeature Choices Description Your SettingCOM PortAddressDisabled3F82F83E8When enabled, console

3-18 Configuring Your SystemBoot Device Priority SubmenuUse the up or down arrow keys to select a device, then press the <+> or<-> keys

Configuring Your System 3-19Exit MenuYou can make the following selections on the Exit Menu. Select anoption using the up or down arrow keys, then p

iv ContentsBIOS Setup Configuration Settings ... 3-4Main Menu ...

3-20 Configuring Your SystemSymbios Configuration UtilityThe Symbios Configuration Utility detects the two SCSI host adapterslocated on the system b

Configuring Your System 3-21The following keys are active for all SCSI Configuration screens:Key ActionArrows Up and down arrows move fromone parame

3-22 Configuring Your SystemTo change device configuration parameters, perform the following steps:1. At the SCSI Configuration Utility Main Menu, s

Configuring Your System 3-23SYM53C875 Adapter 2 – SCSI Removable Media DevicesDescription Recommended Settingor Display OnlyYour ConfigurationDevice

3-24 Configuring Your SystemOptional RAID ControllersOne of the options available for your system is a RAID controller. TheRAID controller gives you

Configuring Your System 3-25Add-on ControllerIf you are adding the Mylex AcceleRAID controller to an existing system,the AcceleRAID BIOS Configurati

3-26 Configuring Your SystemConfiguring System Board JumpersBefore You BeginOnly a qualified technical person should perform the procedures in thiss

Configuring Your System 3-27System Board Jumper SummaryJumper Function Pins (default inbold)What it does at system resetA CMOS clear1-2, ProtectPres

3-28 Configuring Your System Moving System Board Jumpers!CAUTIONBefore doing the procedures in this section, make sure thatyour system is powered of

Configuring Your System 3-29Resetting the CMOS NVRAMTo reset the CMOS NVRAM:1. Power down the your system. Remove the left side panel asdescribed in

Contents vInstalling the Pentium II Processor (S.E.C. Version) ... 4-10Replacing the Pentium III Processor (SECC2 Version) ...

3-30 Configuring Your SystemRecovering the BIOSThis procedure should only be performed by qualified technicalpersonnel.!CAUTIONLeave Recovery Boot j

Configuring Your System 3-31All failures are logged to the system event log.The system will remember all FRB errors and display them at the end ofPO

3-32 Configuring Your SystemBMC Forced Update Mode!CAUTIONLeave BMC Forced Update Mode jumper at factory-defaultsetting: Setting this jumper incorre

4Upgrading Your System! Static Precautions! Preparing Your System for Upgrade! Equipment Log! Removing a Side Panel! Installing a Side Panel! Modifyin

4-2 Upgrading Your System!WARNINGThe DC push-button on/off switch on the front panel does notturn off the system AC power. Also, +5vdc is present on

Upgrading Your System 4-3Preparing Your System for UpgradeDepending on the upgrade, you will need one or more of the followingtools:! Phillips screw

4-4 Upgrading Your SystemRemoving a Side PanelTo install options in your system, you must remove the side panel onthe left side of the system (as vi

Upgrading Your System 4-5 Removing a System Side PanelInstalling a Side Panel1. Before replacing the side panel, make sure no tools or loose partsha

4-6 Upgrading Your SystemModifying the System BoardThe following sections provide procedures for upgrading andconfiguring the system board in your s

Upgrading Your System 4-7Replacing the Real-Time Clock Battery1. Power off the system and remove the left side panel as describedearlier in this cha

vi ContentsSystem Cabling ...A-1Before You Begin...

4-8 Upgrading Your SystemReplacing a Pentium ProcessorThis subsection provides the procedure for replacing(removing/installing) a Pentium II or Pent

Upgrading Your System 4-9Removing the Pentium II Processor (S.E.C. Version)!WARNINGIf the system has been running, any processor and heat sinkalread

4-10 Upgrading Your SystemInstalling the Pentium II Processor (S.E.C. Version)1. Power off the system and remove the left side panel as describedear

Upgrading Your System 4-118. Install the two clips that secure the heat sink to the processor.Assembling the Pentium II Processor9. Position the pro

4-12 Upgrading Your SystemReplacing the Pentium III Processor (SECC2 Version)Note: The SECC2 processor has an active heat sink thatincludes a coolin

Upgrading Your System 4-138. Remove the new processor from its antistatic package and place it on a grounded,static-free surface or conductive foam

4-14 Upgrading Your SystemDIMMsThe system board contains four DIMM sockets labeled 1 through 4.Each socket can hold a single 72-bit DIMM module with

Upgrading Your System 4-15Memory DIMM ConfigurationsThis table lists the distribution of DIMMs for specific memoryconfigurations.Capacity per DIMM s

4-16 Upgrading Your SystemInstalling DIMMs1. Power off the system and remove the left side panel as describedearlier in this chapter.!CAUTIONObserve

Upgrading Your System 4-17Removing DIMMs!CAUTIONUse extreme care when removing a DIMM. Too muchpressure can damage the socket slot. Apply only eno

Contents viiGlossaryEquipment LogIndexxxxx

4-18 Upgrading Your SystemOption BoardsThis section describes how to install and remove ISA and PCI optionboards. The system board has two ISA bus e

Upgrading Your System 4-19Controller/Adapter Hardware ConfigurationsThis table lists the option boards you may add to your system thatrequire specif

4-20 Upgrading Your System6. Refer to the documentation accompanying the option board forinformation on whether the board is a PCI or ISA board. Ref

Upgrading Your System 4-21Removing an Option BoardNote: Expansion slot covers must be installed on allvacant slots to maintain the electromagnetic e

4-22 Upgrading Your SystemHard Disk DrivesYour system supports a variety of SCSI hard disks. Contact your salesrepresentative or dealer for a list o

Upgrading Your System 4-23Installing an Internal Hard Disk Drive1. Power off the system and remove the left side panel as describedearlier in this c

4-24 Upgrading Your SystemRemoving the Disk Drive Bay9. Replace the 3.5-inch drive bay. Insert the tabs into their slots on thechassis. Slide the dr

Upgrading Your System 4-25Cabling the Disk DrivesRemoving an Internal Hard Disk Drive1. Power off the system and remove the left side panel as descr

4-26 Upgrading Your SystemFront PanelThe plastic front panel assembly is a one piece assembly. Theappropriate removable filler panels are attached t

Upgrading Your System 4-27Installing the Front Panel1. Align the front panel tabs with the slots in the front of the chassis.2. Press the front pane